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Q. Do you give your cows antibiotics?
A. Our milk has no added antibiotics. We do not give antibiotics to healthy cows. Our cows receive regular checkups and treatment from veterinarians. When one of our cows gets sick, the cow is removed from production where a veterinarian may give it antibiotics to help it get better. Once the cow is deemed healthy by the veterinarian, the cow is not returned to production until tests indicate it is free of the antibiotics it was given.”
Q. Are your milk cartons recyclable?
A. Milk cartons are recyclable, but currently not all recycling collection services accept them. The number of areas that accept milk cartons for recycling is increasing each year. Your recycling collection service can tell you if they accept milk cartons.
Q. Is Curly's milk free of artificial growth hormones?
A. Yes, our milk is free of artificial (recombinant) growth hormones. All of our milk comes from our own cows so we can guarantee none of them are treated with any artificial growth hormones (rBST).
Q. Where does Curly's milk come from?
A. 100% of our milk comes from local cows. By using local cows we can ensure we give them the best care possible and in return they give us great tasting milk.
Q. Does Moo-man charge a delivery charge?
A. No, Moo-man only charges you for the products that you order.
Q. Why doesn't Moo-man post prices on the web site?
A. We are a independent home delivery and are independent distributors who purchase our products and set our own prices.
Q. Is Curly's milk considered organic?
A. No, our milk is not considered organic because the local farmers do not grow their own feed. They feed the cows Grade A grains and grasses which are purchase from local farmers. They also do not in any way use irradiation, sewage sludge or genetically modified organisms in the production of the products.
Q. What if I am not home when the milk is delivered?
A. Moo-man will place your order in an cooler and ice it if you would like to provide one that will keep your milk cool. Some customers put blue ice in their boxes to help keep the milk cool, especially in the summer months. Moo-man also has porch boxes made and you may purchase one for a small cost. We also have some customers that prefer we put their order in their home or garage refridgerator.
Q. How will my milkman know what to deliver to my home each delivery?
A. Most customers have a regular standing order that is brought to them each delivery. If you need to change/add to your order, you can either call Moo-man in advance or leave your milkman a note in your porch box.
Q. How often can I get milk delivered?
A. Depending on your area you can receive delivery either once or twice a week.
Q. How will I be billed for my milk delivery?
A. Moo-man will leave you a bill in your porch box the first delivery of the month for the previous month.
Q. What if I have a question on my bill?
A. Moo-man is a independent distributor. We handle and maintain all of the billing for our customers. If a question arises you can either contact your milkman by phone or leave a note in your porch box.
Q. How do I order extra products?
A. Your milkman can supply you with "extra order slips" that list most of the items we carry. Then you can either leave the slip in your porch box or call ahead to ensure your milkman will have the extra items for you.
NOTE: There are times when Moo-man may not have the full line of products on the truck. For a complete list of products available for delivery and prices, ask your milkman.
Q. Who do I contact to get delivery service?
A. There are two ways to sign up for home delivery service. You may call or email Moo-man. You can sign-up by email in the "Home Delivery Sign-Up" section of this web site.
Q. Does Moo-man just deliver dairy products?
A. No, in addition to a wide range of dairy products Moo-man also offers a variety of other products including farm fresh eggs, Allann Brothers Coffee, Cinnamon Rolls, and concentrated laundry soap. In many homes both parents work and the convenience of home delivered products eliminates the daily trip to the grocery store. Information and pictures of these other products can be found on this web site at "Home Delivery Products".
NOTE: There are times when Moo-man may not have the full line of products on the truck. For a complete list of products available for delivery and prices, ask your milkman.
Q. I am moving, can I still have Moo-man delivery service to my new home?
A. We hope so! Moo-man home delivery service covers the greater Salem Keizer area and many rural areas as well. To find out if we can deliver to your new address, contact us and we will be happy to assist you.
Q. I am going on vacation or need to skip a delivery, how do I suspend service?
A. If you need to suspend service or skip a delivery, it is recommended you contact your Moo-man directly. You can also call or leave a note in your porch box in advance of your leaving.
Q. Is there a membership fee or contracts to sign?
A. No, there are no membership fees and no contracts to sign.
Q. Is there a minimum order?
A. No. You may order as little or as much as you like. Some of our customers get as little as 1 quart of milk a week.
Q. Must I take delivery for a minimum period of time?
A. No, there is no specified period of time you must sign up for delivery. You can stop your service whenever you want, but once you have enjoyed the convenience and the freshness of the products you will not want to stop.
Q. How do I suggest new items for Moo-man to carry on the routes?
A. We try to get the best products for you and your family to choose from. If you have something in mind you would like to see us carry, let us know and we will check it out. You can find all of the contact us section. |